FREE SHIPPING AND FREE RETURNS

About Us

Last Updated: May 23, 2026

Who We Are

Colourpop is a United States‑based online‑only cosmetics brand. We have no physical storefront open to the public. Customers order exclusively through the Colourpop website, and we ship directly from our fulfillment center to addresses across the United States.

Our Mission

To deliver high‑quality, cruelty‑free makeup that is innovative, fun, and affordable.

What Makes Colourpop Different

  • Free shipping on every order – no minimum required.
  • 30‑day free returns on unused items – no restocking fee.
  • Fast processing (1–2 business days) and delivery (3–5 business days).
  • Transparent pricing – all costs shown at checkout.

Our Commitment to You

  • Cruelty‑free: Colourpop never tests on animals.
  • Customer first: Your satisfaction is our priority.
  • No hidden fees: What you see is what you pay.

How to Reach Colourpop

Email: info@colourpop.cfd

Phone: +1 (832) 723-0989

Address: 31 Indian Mound, Oak Ridge, LA 71264, United States

Service Hours: Monday through Friday, 9:00 AM to 5:00 PM Central Time

Policy Consistency

The contact details, service hours, and policy terms on this page match exactly what appears on every page of the Colourpop website and what has been submitted to Google Merchant Center. Colourpop responds to all email inquiries within one business day.